Performance Highlights
Top-Line Growth
October 1, 2020
Strong revenue growth with a CAGR of 69% since FY17
Note: USD = 100 JPY
Maintaining a Sub-1% Revenue Churn Rate
October 1, 2020
Demonstrating the stickiness of customers due to high switching costs
Note: The graph shows monthly gross revenue churn including partial churn and downgrades
1. Excludes all cases from Jan. 2020 to Sep. 2020 where a Covid-19 related reason was indicated as at least one of the reasons for churn in the customer questionnaire
Revenue and Cost Structure
October 1, 2020
Note: USD = 100 JPY
1. FY2019 operating profit + depreciation & amortization